lidahkitabanyakcakap.blogspot.com
Lidah Kita Banyak Cakap: PENGURUSAN ADUAN - part 2
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PENGURUSAN ADUAN - part 2. PENGURUSAN ADUAN - part 2. Book Excerpts: A Complaint Is A Gift. Printed with permission from. Mentoring, Team Leader Development, Management Development Programmes, Customer Service Development". P 29 "Some companies conduct customer satisfaction surveys to learn more about hidden complaints . This is a good idea to a point. But who normally participates in such surveys? People who complain tend not to be typical of the total population with unvoiced complaints". But if compan...
cpdtraining.blogspot.com
CPD TRAINING: Sightseeing in Barcelona
http://cpdtraining.blogspot.com/2008/01/sightseeing-in-barcelona.html
Continuing Professional Development-Specialising in Social Styles, Leadership and Management Development, Coaching and Effective Feedback "Tell me something and I may forget. Show me and I may remember. Involve me and I will understand.". Friday, January 04, 2008. Took in some sightseeing in Barcelona with Mark, Debbie and family, who made my stay even more enjoyable! I am loving it! Will be back later to read some more. Barcelona Attractions. 10:58 am, October 30, 2014. Subscribe to: Post Comments (Atom).
cpdtraining.blogspot.com
CPD TRAINING: September 2007
http://cpdtraining.blogspot.com/2007_09_01_archive.html
Continuing Professional Development-Specialising in Social Styles, Leadership and Management Development, Coaching and Effective Feedback "Tell me something and I may forget. Show me and I may remember. Involve me and I will understand.". Sunday, September 23, 2007. The Indispensable Person - Anon. Sometime when you’re feeling important,. Sometime when your ego’s in bloom,. Sometime when you’re feeling quite certain,. You’re the best qualified one in the room. Sometime when you feel that your going,.
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CPD TRAINING: December 2006
http://cpdtraining.blogspot.com/2006_12_01_archive.html
Continuing Professional Development-Specialising in Social Styles, Leadership and Management Development, Coaching and Effective Feedback "Tell me something and I may forget. Show me and I may remember. Involve me and I will understand.". Saturday, December 09, 2006. Task and Time Management Matrix. Six Paradigms of Human Interaction. I have just been having a look at Dr Stephen R Covey's book - The 7 Habits Of Highly Effective People. Maybe worse than Win/Lose. Drivers and Analyticals -. People bury a l...
cpdtraining.blogspot.com
CPD TRAINING: September 2006
http://cpdtraining.blogspot.com/2006_09_01_archive.html
Continuing Professional Development-Specialising in Social Styles, Leadership and Management Development, Coaching and Effective Feedback "Tell me something and I may forget. Show me and I may remember. Involve me and I will understand.". Saturday, September 16, 2006. What I find really cool about behavioural styles, people styles, social styles or call them what you will. is the fact that you can measure it on just two dimensions of behaviour. The horizontal arrow denotes Assertiveness. Visits To My Blog.
cpdtraining.blogspot.com
CPD TRAINING: November 2006
http://cpdtraining.blogspot.com/2006_11_01_archive.html
Continuing Professional Development-Specialising in Social Styles, Leadership and Management Development, Coaching and Effective Feedback "Tell me something and I may forget. Show me and I may remember. Involve me and I will understand.". Sunday, November 05, 2006. Social Styles - Some snippets. Here are some descriptors around the social styles that we discussed in a previous blog. Just to remind you, the horizontal axis that runs through the middle of the grid is Assertiveness. Would be seen as " Less.
cpdtraining.blogspot.com
CPD TRAINING: Barcelona Dec 2nd to 14th 2007
http://cpdtraining.blogspot.com/2008/01/barcelona-dec-2nd-to-14th-2007.html
Continuing Professional Development-Specialising in Social Styles, Leadership and Management Development, Coaching and Effective Feedback "Tell me something and I may forget. Show me and I may remember. Involve me and I will understand.". Friday, January 04, 2008. Barcelona Dec 2nd to 14th 2007. I won't name anyone - in order to protect both the innocent and the guilty! Apart from the one in the middle drinking the Olympic size G and T (yes - it is me! Thank you for making this site very interesting!
cpdtraining.blogspot.com
CPD TRAINING: February 2009
http://cpdtraining.blogspot.com/2009_02_01_archive.html
Continuing Professional Development-Specialising in Social Styles, Leadership and Management Development, Coaching and Effective Feedback "Tell me something and I may forget. Show me and I may remember. Involve me and I will understand.". Sunday, February 22, 2009. Link To Twitter Posts. I have included a "gadget" on the left hand bar (beneath Overview) that provides an update on my Twittering! Good news is that I am starting a new contract on 2nd March in Manchester which should last for about 4 months.
cpdtraining.blogspot.com
CPD TRAINING: Some More of Barcelona!
http://cpdtraining.blogspot.com/2008/01/some-more-of-barcelona.html
Continuing Professional Development-Specialising in Social Styles, Leadership and Management Development, Coaching and Effective Feedback "Tell me something and I may forget. Show me and I may remember. Involve me and I will understand.". Friday, January 11, 2008. Some More of Barcelona! Here are a few more pics of my visit to Barcelona. Top middle was sunrise taken from office balcony. Bottom left is Marvin (no - he wasn't a delegate on the course! Subscribe to: Post Comments (Atom). Visits To My Blog.