satisfyd.com
Help -
http://www.satisfyd.com/help
Voice of the Customer. Voice of the Employee. Proven Experts in the Industry. Take a look at the several ways we are here for you! To access our FAQ’s for the programs we offer. Not seeing the answers you are looking for under our FAQ’s Page? Shoot us an email at support@satisfyd.com. Manufacturers – 888-864-8862. Dealers – 800-562-9557. Well aren’t you anxious, don’t worry we are too. Email customersuccess@satisfyd.com. And we will get you rolling in a jiffy. Let us help you! Wm Nobbe and Co., Inc.
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Our History -
http://www.satisfyd.com/about/our-company
Voice of the Customer. Voice of the Employee. Proven Experts in the Industry. When Leigh and Ryan Condon created SATISFYD in 1998, they had one client one of the world’s largest global agricultural equipment manufacturer. By offering an effective enterprise-level Voice of the Customer solution they helped the client and its dealers stay on top of customer issues until they were resolved. Today, Ryan Condon continues to lead with the same grit that his dad did when they started the company a dozen years a...
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Best Practice Self-Assessment -
http://www.satisfyd.com/resources/performance
Voice of the Customer. Voice of the Employee. Proven Experts in the Industry. Leveraging the BPSA tool provides dealer owner groups a way to assess and align to proven practices. BPSA provides actionable suggestions on how to improve the customer experience based on an assessment of the current state. Confirm best practice alignment. The BPSA tool is designed from SATISFYD’s nearly 2 decades of experience with dealers. We are continually revising our approach to improve your business.
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Dealer Advisory Council -
http://www.satisfyd.com/about/dealer-advisory-council
Voice of the Customer. Voice of the Employee. Proven Experts in the Industry. To better connect with our clients and the equipment industry for a deeper understanding of the industry and innovation of our solutions. This alliance with the SATISFYD Dealer Advisory Council will allow SATISFYD to use its most valued resource, our customers, to develop the very products and programs that will make the dealers we support more successful. Who do we want involved? What we are trying to accomplish?
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Video Testimonials -
http://www.satisfyd.com/resources/testimonials
Voice of the Customer. Voice of the Employee. Proven Experts in the Industry. The RDO Equipment Story. Heavy equipment dealer RDO Equipment Co. talks about how SATISFYD surveys empower their dealership to excel. Heavy equipment dealer, Nortrax, shares how the SATISFYD Professional Solution fits into their winning strategy. Joh Hedden, Greenway Equipment. John Hedden, Customer Experience Process Manager at Greenway Equipment.
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Solutions -
http://www.satisfyd.com/solutions-2
Voice of the Customer. Voice of the Employee. Proven Experts in the Industry. Let us help you find the solution you’re looking for! I am a dealer! I am a manufacturer! Skip Ahead to all Services.
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Resources -
http://www.satisfyd.com/resources
Voice of the Customer. Voice of the Employee. Proven Experts in the Industry. Some Resources for You. Check out some of our video testimonials from our customers! You’re not the only one! Check out our FAQs page! We don’t bite, want to know more? Visit our Contact Us page! While you’re at it, check out a few of our customer testimonials! We’re very satisfied with Satisfyd! Greg Rerucha- Aftermarket Manager. Doug Cornwell- Marketing Manager. Wm Nobbe and Co., Inc. Fillmore Equipment, Inc.
satisfyd.com
Services -
http://www.satisfyd.com/services
Voice of the Customer. Voice of the Employee. Proven Experts in the Industry. CEM is the collection of processes a company uses to track, oversee and organize every interaction between a customer and the organization throughout the customer lifecycle. The goal of CEM is to optimize interactions from the customer’s perspective and, as a result, foster customer loyalty. We are great at what we do! Experience: We’re proven survey experts, with decades of hand-on experience. What’s in it for you? Customer Pr...
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About Us -
http://www.satisfyd.com/about-us
Voice of the Customer. Voice of the Employee. Proven Experts in the Industry. What others say about us. As the Parts Aftermarket Manager for an eight store group, it is good to have extra ammunition at my disposal when evaluating each location. I have set up goals with my Parts Managers to have a Satisfyd score of at least 90% rating. The surveys are mailed in a timely manner and the questions asked are pertinent. We’re very satisfied with Satisfyd! Greg Rerucha- Aftermarket Manager.
