athpower.com
Training & Development - ath Power Consulting
http://www.athpower.com/expertise/training.php
Training & Development. Customized employee training programs to boost performance. Ath Power helps financial services organizations grow by teaching the skills necessary to differentiate themselves from their competition. For almost two decades, it has been our business to understand exactly what makes a customer-focused financial institution succeed. Some of our training programs cover:. Front-line Sales and Service. Commercial Credit (Fundamentals, Intermediate, Advanced). As each client truly is uniq...
athpower.com
The 6th Edition ath Power Small Business Banking Study
http://www.athpower.com/expertise/small-business-banking.php
The 6th Edition ath Power Small Business Banking Study. Small Business Banking remains the most robust growth segment in today’s financial services markets. Banking institutions of every size are scrambling to create strategies to make the Small Business market a top strategic priority. And, while highly profitable Small Business customers expect more from their banking relationships, there are huge gaps in the service experiences banks provide their business customers. Obtain valuable information that c...
athpower.com
About Us - ath Power Consulting
http://www.athpower.com/company
Based in Boston and Washington, D.C., ath Power Consulting is the premier provider of research and customer experience solutions for the financial services industry. We are the all-in-one resource for competitive intelligence, mystery shop study, compliance auditing, survey research, market analysis, employee training and development, and strategic consulting. We understand that we are successful only when our clients are successful, and that is why we partner with each client to assess their individual ...
athpower.com
Mystery Shop Study - ath Power Consulting
http://www.athpower.com/expertise/a3intelligence.php
Vital and objective brand insight to improve your customer experience. For nearly two decades, ath Power has been helping financial institutions optimize operations, deliver on their brand promises, and maximize their sales potential with our nationally recognized mystery shop programs, a3 Audits . a3 Audits encompass our specialized approach to real-time information gathering about customers and employees, and every program is tailored to each client’s unique corporate objectives. How can we help you?
athpower.com
aShop ath Power Consulting
http://www.athpower.com/ashop
Ath Power has over 500,000 mystery shoppers across North America, and we have just recently expanded into South America. We perform over 10,000 mystery shops per month and we work with many of the most recognized brands and organizations across the globe. Ath Power’s clients use the feedback you provide about your experiences with their products and services to help them pinpoint their strengths and weaknesses and improve their sales and service protocols. WHAT OUR SHOPPERS SAY ABOUT US. 8220;ath Power i...
athpower.com
ath Power Consulting
http://www.athpower.com/experience/testimonials.php
Welcome to ath Power Consulting. The financial services industry relies on ath Power to deliver trusted guidance and practical management. Our team brings decades of success and hands-on experience in CX design, research, analytics and training and development across all banking lines of business. Gain market strategies and accurate knowledge of competing institutions. Accurate knowledge of what competing institutions are Read more. Vital and objective brand insight to improve your customer experience.
athpower.com
Survey Research - ath Power Consulting
http://www.athpower.com/expertise/surveys.php
Identify strengths and weaknesses from market and customer perspectives. Exploring customer experience through survey research is an indispensible way to not only acutely understand your organization’s strengths and weaknesses in meeting customer needs, but also to identify the true motivating drivers that attract customers and then forge long-term and loyal relationships. Some of our survey research methods include:. Mortgage/Home Equity Closed Loan Surveys. Ultimately, account closing surveys can provi...
athpower.com
Our Expertise - ath Power Consulting
http://www.athpower.com/expertise
Ath Power offers broad range of fully customizable research solutions as well as strategic consulting services, including:. Mystery Shop Research (a3 Audits ). Syndicated Research (ath Power Reports ). Employee Training and Development. Customer Experience Measurement Studies. Customer Satisfaction Tracking Studies. Rewards and Incentive Shops. Exit and Closed Account Surveys. Marketing and Advertising Effectiveness Studies. Consumer Opinion and Image Audits. Product Feature Requirements/Gap Analyses.
athpower.com
Strategic Consulting - ath Power Consulting
http://www.athpower.com/expertise/strategic-consulting.php
Ath Power offers strategic consulting services to. Ath Power offers strategic consulting services to financial services-related clients, including banks, credit unions, insurance and wealth management firms and technology providers. We work with senior executives to develop, define and implement their customer experience strategies and, overall, seek to ensure the maximum possible market impact of those strategies. Why choose ath Power for your consulting needs? We have an expansive set of in-house resea...
SOCIAL ENGAGEMENT