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WHITEBOARD: In Pursuit of the Services of Things. May 27, 2013. If you're new here, you may want to subscribe to my RSS feed. I am starting a new section for the blog called, WHITEBOARD. It dawned on me that there are frequently very interesting topics that show up on whiteboards during (and after) working hours and I suspect that many are blog-worthy. Today the topic is how The Internet of Things. As it is being called. We recently installed a Nest. Has embraced the Green Button open data initiative.

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WHITEBOARD: In Pursuit of the Services of Things. May 27, 2013. If you're new here, you may want to subscribe to my RSS feed. I am starting a new section for the blog called, WHITEBOARD. It dawned on me that there are frequently very interesting topics that show up on whiteboards during (and after) working hours and I suspect that many are blog-worthy. Today the topic is how The Internet of Things. As it is being called. We recently installed a Nest. Has embraced the Green Button open data initiative.

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billrattner.com - Customer Experience = All Manner of Clever Thingsbillrattner.com | billrattner.com Reviews

https://billrattner.com

WHITEBOARD: In Pursuit of the Services of Things. May 27, 2013. If you're new here, you may want to subscribe to my RSS feed. I am starting a new section for the blog called, WHITEBOARD. It dawned on me that there are frequently very interesting topics that show up on whiteboards during (and after) working hours and I suspect that many are blog-worthy. Today the topic is how The Internet of Things. As it is being called. We recently installed a Nest. Has embraced the Green Button open data initiative.

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billrattner.com

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Customer Experience: A Quick Primer - billrattner.combillrattner.com

http://billrattner.com/customer-experience-a-quick-primer

Customer Experience: A Quick Primer. March 7, 2013. If you're new here, you may want to subscribe to my RSS feed. In a recent User Experience meeting that I attended in Virginia, the issue of User Experience and Customer Experience was raised. To some it is just semantics but to practioners and clients of either (or both) it makes a world of difference. Http:/ www.wikipedia.org/wiki/Customer experience transformation. Http:/ www.wikipedia.org/wiki/Customer experience. What is a Customer Experience. WwwGr...

2

Customer Experience Archives - billrattner.combillrattner.com

http://billrattner.com/customer-experience

WHITEBOARD: In Pursuit of the Services of Things. May 27, 2013. I am starting a new section for the blog called, WHITEBOARD. It dawned on me that there are frequently very interesting topics that show up on whiteboards during (and after) working hours and I suspect that many are blog-worthy. Today the topic is how The Internet of Things. All those myriad of devices that connect through the internet, is now becoming dependent on The Services of Things. As it is being called. We recently installed a Nest.

3

Customer Journey Maps - billrattner.combillrattner.com

http://billrattner.com/customer-journey-maps

March 9, 2013. If you're new here, you may want to subscribe to my RSS feed. You Might Also Like. Service Design: Do You Need Your Customers More Than They Need You? July 19, 2012. 3 Reasons Why Customer Experience Is Going to Drive Disruptive Technology in 2013. March 5, 2013. A CIO and a CMO Are Locked in a Room and Forced to Do Battle. Who Wins? February 26, 2013. WHITEBOARD: In Pursuit of the Services of Things. - billrattner.com. May 27, 2013 at 12:28 pm. Leave a Reply Cancel Reply.

4

ROUNDUP: Customer Experience - 24.March.2013 - billrattner.combillrattner.com

http://billrattner.com/roundup-customer-experience-24-march-2013

ROUNDUP: Customer Experience – 24.March.2013. March 24, 2013. If you're new here, you may want to subscribe to my RSS feed. In this roundup on Customer Experience we have Gillian James presenting in Romania on what we can be doing today to create a great customer experience…. Then we have Shep Hyken. Keynote speech at the German CRM Forum, which took place in March of 2013, speaking on the. Of customer experience. This is incredibly important as it helps answer the “why should I care? Here is Shep Hyken.

5

The Visionary Executives Who Are Pushing Customer Experience and the Value They Are Creating. - billrattner.combillrattner.com

http://billrattner.com/the-visionary-executives-who-are-pushing-customer-experience-and-the-value-they-are-creating

The Visionary Executives Who Are Pushing Customer Experience and the Value They Are Creating. May 6, 2013. If you're new here, you may want to subscribe to my RSS feed. What is a company’s true source of value? Is it the products they make or the customers who use them? Yeah, it’s the customers. So why then do otherwise smart people consider Customer Experience as anything less than critical to their business? This is a story about leveraging digital innovation to deliver customer delight. PDF] by Pepper...

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billrattner.com - Customer Experience = All Manner of Clever Thingsbillrattner.com

WHITEBOARD: In Pursuit of the Services of Things. May 27, 2013. If you're new here, you may want to subscribe to my RSS feed. I am starting a new section for the blog called, WHITEBOARD. It dawned on me that there are frequently very interesting topics that show up on whiteboards during (and after) working hours and I suspect that many are blog-worthy. Today the topic is how The Internet of Things. As it is being called. We recently installed a Nest. Has embraced the Green Button open data initiative.

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