theqaguy.blogspot.com
Call Center QA Guy: New Address - Same Great Content
http://theqaguy.blogspot.com/2006/04/new-address-same-great-content.html
Call Center QA Guy. Saturday, April 29, 2006. New Address - Same Great Content. For those of you who are a little behind, the theQAguy has moved and the blog has gotten a face lift. The Call Center QA Guy is now QAQNA. Please stop by for a visit and update your feeds! Posted by the QA guy at Saturday, April 29, 2006. Tom, just getting a few moments to a few of your postings. Very helpful! Keep creating, Mike. Thanks for informing us the new address. Next time visit your new web. Doris R. Dimaggio. Though...
callcenter-service.blogspot.com
call center: About call center
http://callcenter-service.blogspot.com/2011/04/about-call-center.html
Add me every where. Thursday, July 28, 2011. Call center technology is subject to improvements and innovations. Some of these technologies include speech recognition software to allow computers to handle first level of customer support, text mining and natural language processing to allow better customer handling, agent training by automatic mining of best practices from past interactions, support automation and many other technologies to improve agent productivity and customer satisfaction. 2 Review the...
brightbluemarketingblog.blogspot.com
BrightBlue Marketing Blog: Conference Marketing Tips and Tricks
http://brightbluemarketingblog.blogspot.com/2012/01/conference-marketing-tips-and-tricks.html
Tuesday, 10 January 2012. Conference Marketing Tips and Tricks. This blog is brought to you by BrightBlue Marketing Team Member: Andrea Lamarsaude. You’ve got a conference coming up and you want to have the best attendance ever – but how do you do that? These tips and tricks will help you create a strong marketing and PR campaign that will make that happen! Integrate very creative and powerful messaging. Of the conference to attendees and exhibitors and make it fun and exciting. Get your audience excited...
callcentersphil.blogspot.com
Call Centers Philippines: BEATING TOUGH QUESTIONS ON A CALL CENTER JOB INTERVIEW
http://callcentersphil.blogspot.com/2008/08/questions-to-expect-on-call-center-job.html
BEATING TOUGH QUESTIONS ON A CALL CENTER JOB INTERVIEW. If you have been following my blog here (Personal Journey). You need not exaggerate on your qualifications or pretend that you know something or someone when you don't. Skills will be taught in any call centre. Having been on this industry for quite sometime, I have compiled a list of Interview Questions that are most often asked by those call center HR personnel, and what they actually want to find out from asking those interview questions. Where d...
offshore-callcenter.blogspot.com
Offshore call center is credited for its fast effective service solution
http://offshore-callcenter.blogspot.com/2012/10/adequate-training-is-essential-for-call_12.html
A reputed offshore call center is a trusted name among several businesses. Our offshore call center services promise you fast effective results. Friday, October 12, 2012. Adequate Training is Essential for Call Center Agents. If the phone answering service agents do not have the required skills, they will not be able to do justice to their jobs. This is just what the article wants to prove through the many tips offered on answering service training programs. Well, in this case, understanding that learnin...
bisnessreality.blogspot.com
REALITY BUSINESS: The Virtual Call Center Training Guide
http://bisnessreality.blogspot.com/2011/10/virtual-call-center-training-guide.html
Alright, a new blog, new things in store, a new direction! Real Estate will always be my game, as well as, the music industry, but literally watch me as I turn my business life into reality! Thursday, October 13, 2011. The Virtual Call Center Training Guide. Listen to internet radio. On Blog Talk Radio. CLICK THE PLAY BUTTON TO LISTEN. Why do you need the Virtual Call Center Training Guide? Well, let's answer this first, what is a Virtual Call Center? Plenty of it and pretty much guaranteed. The Virtual ...
outsource-inbound-callcenter.blogspot.com
Outsourced Inbound Call Center Services: The Use of Customer Service Support to Your Business
http://outsource-inbound-callcenter.blogspot.com/2012/02/use-of-customer-service-support-to-your.html
Outsourced Inbound Call Center Services. Wednesday, February 22, 2012. The Use of Customer Service Support to Your Business. Being in business can be a real challenge for those who want to stay profitable in today’s business climate. And for those selling items on the phone, this need becomes even more apparent. To solve that, there has been an increased interest in setting up a live answering service. After all, your company will need the help of a customer service support. February 23, 2012 at 7:03 AM.
indiancallcenterscam.blogspot.com
Exposing Indian Call Center Scam: Finally Americans did it...!!!
http://indiancallcenterscam.blogspot.com/2012/10/finally-americans-did-it.html
Exposing Indian Call Center Scam. Thursday, 4 October 2012. Finally Americans did it! After such a long time there is a good news for America, Canada, Britain, Australia and New Zealand. Just read this news from Yahoo! US blocks online fraud schemes linked to India. WASHINGTON (AFP) - US officials said Wednesday they shut down a series of so-called tech support scams, mostly operating from India, which duped consumers into paying to clean their computers of bogus virus infections. The FTC six firms with ...
callcentermomie.blogspot.com
From the Diary of a Call Center Mom: End of the road...a journey to a new life...
http://callcentermomie.blogspot.com/2010/10/end-of-roada-journey-through-new-life.html
160;From the Diary of a Call Center Mom. Monday, October 25, 2010. End of the road.a journey to a new life. This blog was written almost 6 months ago but which I was never able to publish at once. The reason behind this is because I had to do a lot of leg work in relation to family documents that I needed to process. Without further adieu. I hope you like my last blog under my callcenter diary. Employee, but after two years he found a great position as an assistant at a law firm. Keep dreaming big! Agent...
callcentersteelcagedeathmatch.blogspot.com
Call Center Steel Cage Death Match: Outsourcing To India - Been There, Done That, Would Consider it Again, Maybe
http://callcentersteelcagedeathmatch.blogspot.com/2010/11/outsourcing-to-india-been-there-done.html
Call Center Steel Cage Death Match. A Call Center Manager's musings on 25 years of life in the call center. Wednesday, November 10, 2010. Outsourcing To India - Been There, Done That, Would Consider it Again, Maybe. Funny thing is, I haven't seen the inside of a call center since my last visit to India in 2008 because all of my current agents are home-based. Posted by Cogitating Call Center Manager at 11:56 AM. Call Center Job Descriptions. My name is Sophie and I am currently writing my Masters disserta...