crmsoftware.asia
CRM Defined and Understood
http://www.crmsoftware.asia/crm-sfa.htm
CRM Defined and Understood. Customer Relationship Management Definition. CRM is a business strategy directed to understand, anticipate and respond to the needs of an enterprise's current and potential customers in order to grow the relationship value. CRM 20 The Evolution Continues. Have already migrated from managing and streamlining customer-facing transactional processes to harnessing customer information in order to better interact and collaborative with customers. While there is clearly a matura...
erpinsights.com
ERP Definition
http://www.erpinsights.com/erp.htm
ERP Defined and Understood. Enterprise Resource Planning Definition. CRM is a business strategy directed to understand, anticipate and respond to the needs of an enterprise's current and potential customers in order to grow the relationship value. Enterprise 2.0 The Evolution Continues. Have already migrated from managing and streamlining customer-facing transactional processes to harnessing customer information in order to better interact and collaborative with customers. While there is clearly a ma...
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