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https://customersuccess.procentive.com
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News & Resources | Customer Success
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News & Resources. IMPORTANT – UA Modifier Billing Issue Resolved. July 27th, 2016. Procentive has resolved the UA modifier issue that was affecting claims for some customers. How does this impact you? Batch Eligibility Just Got Better. July 21st, 2016. Faster, More Flexible: Announcing The New Eligibility Module! On July 25th Procentive will release our improved eligibility interface. Versatile new features and an expanded list of payers ensure your claims reach the right payer the first time.
News & Resources | Customer Success
http://customersuccess.procentive.com/page/3
News & Resources. The Procentive User Community is Public! January 19th, 2016. Ask your questions. Share your ideas and answers. Contribute your stories. Join the conversation! Hide ICD10 Conversion Window. January 6th, 2016. Have you converted all of your clients to ICD10? Starting Friday, January 8th, you'll have the option to hide the ICD10 conversion window in the client module. Click below to find out how! Help Desk Hours for Christmas & New Year’s. December 17th, 2015. December 16th, 2015. 715) 245...
News Product Updates | Customer Success
http://customersuccess.procentive.com/category/news
Integrated Credit Card Processing. February 2nd, 2017. Procentive and CMS have partnered to provide a convenient, secure, integrated payment experience, making it easier than ever to accept patient payments, right from Procentive. Click here to find out how it works! Upgrade with Lab Integrations. December 22nd, 2016. Have You Heard About the Upcoming Change to ICD-10 Diagnoses? September 28th, 2016. IMPORTANT – Group Service Line Bug Fix. September 9th, 2016. July 27th, 2016. July 21st, 2016. On July 25...
Billers Rejoice! Batch Eligibility Just Got Better | Customer Success
http://customersuccess.procentive.com/2016/07/21/batch-eligibility-just-got-better
Batch Eligibility Just Got Better. Vc row][vc column][vc column text]. Batch Eligibility Just Got Better. Enhanced Eligibility Reporting Available July 25th. Verifying your clients’ eligibility has never been easier. On Monday, July 25, Procentive will release our improved eligibility interface to all Enterprise customers.* Ensure your claims reach the right payer the first. Time with Eligibility Module’s versatile new features:. Receive the eligibility report on multiple clients almost instantly. Mid-Au...
Dataflow | Customer Success
http://customersuccess.procentive.com/2016/06/30/dataflow-virtual-superhero
Your Documentation “Superhero”. Dataflow is definitely a tool you’ll want to use to speed up documentation. We’ve got information to help you significantly reduce time and increase accuracy! LEARN MORE ON KNOWLEDGE HUB. DISCUSS IN USER COMMUNITY. Who Wants to Enter Information 2, 3, 4, Even 5 Different Times? When you implement dataflow, you’ll immediately gain benefits including:. Significantly reduced time required to enter in client documents. Reminders if a client record needs updating. If the docume...
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Reporting - Procentive Knowledge Hub
https://support.procentive.com/Biller/Reporting
Skip to main content. Go back to previous article. 12:12, 26 Feb 2016. Use Electronic Client Payment. Was this article helpful? There are no recommended articles.
Student - Procentive Knowledge Hub
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Skip to main content. Go back to previous article. 15:34, 11 Mar 2016. Log In for the First Time. Add Information in Modules. Create a Clinical Document. Was this article helpful? There are no recommended articles.
Biller - Procentive Knowledge Hub
https://support.procentive.com/Biller
Skip to main content. Go back to previous article. 11:57, 24 May 2016. Add A New Location. Add Programs For The First Time. Blue Login Page Is Appearing. Change Permissions (Edit a Role). Clear Your Cache in Google Chrome. Clear Your Cache in Internet Explorer. Create a Ticket to Ask for Help. Requirements to Send Tickets to Procentive. Reset a Login Password. Attach a Document to a Claim. Bill Secondary Payers When You Are Not Medicare Eligible. Blank Service Line Error. Follow Up On A No Response Ticket.
Intake - Procentive Knowledge Hub
https://support.procentive.com/Biller/Intake
Skip to main content. Go back to previous article. 12:14, 26 Feb 2016. Submitter Not Approved For Electronic Claim Submissions. Appointment Legend for Group Service Lines. Was this article helpful? There are no recommended articles.
Payments - Procentive Knowledge Hub
https://support.procentive.com/Biller/Payments
Skip to main content. Go back to previous article. 10:19, 26 Feb 2016. Update a Client Authorization. Add a Client Payment (That Staff Will Allocate Later). Was this article helpful? There are no recommended articles.
Quick Guide - Procentive Knowledge Hub
https://support.procentive.com/Biller/Quick_Guide
Skip to main content. Go back to previous article. 14:50, 20 Mar 2016. A Day in the Life of a Biller. Was this article helpful? There are no recommended articles.
Setup - Procentive Knowledge Hub
https://support.procentive.com/Biller/Setup
Skip to main content. Go back to previous article. 10:09, 26 Feb 2016. Add A New Location. Was this article helpful? There are no recommended articles.
Instructor - Procentive Knowledge Hub
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Skip to main content. Go back to previous article. 15:33, 11 Mar 2016. Log In for the First Time. Add Information in Modules. Communicate With Faculty or Students. Create a Clinical Document. Was this article helpful? There are no recommended articles.
Getting Started - Procentive Knowledge Hub
https://support.procentive.com/Student/Getting_Started
Skip to main content. Go back to previous article. 15:03, 13 Jan 2016. This guide provides an overview of product features and related technologies. In addition, it contains recommendations on best practices, tutorials for getting started, and troubleshooting information for common situations. Here are some interesting things about. Log In for the First Time. Was this article helpful? There are no recommended articles.
Intake - Procentive Knowledge Hub
https://support.procentive.com/Provider/Intake
Skip to main content. Go back to previous article. 12:17, 26 Feb 2016. Unable to Save Clinical Document. Add a Client Payment (That Staff Will Allocate Later). Was this article helpful? There are no recommended articles.
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Customer Quality and Success. Wednesday, November 11, 2009. The Customer Quality and Success blog has been moved to the Space-Time Research website. Please update your bookmarks to. Sunday, November 1, 2009. Protecting confidentiality - some real life examples. The work we are looking at doing in relation to current customer requests includes the following:. Emonstrates how a returned table would look. By suppressing the totals, you are preventing someone from back-calculating a value that has been s...
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CustomerSuccess.Pro, LLC
CustomerSuccess.Pro, LLC. Thursday, August 13, 2015. A Customer ChuRn Storm. Is customer churn a storm on your horizon? While working with a new customer recently, I found a great example of the value of customer. After receiving a variety of databases, we processed their customer data in our analysis software and identified the following 24 customer segments. The below table contains fictitious numbers to protect the innocent. The CEO built the business with specific focus on segment 16. While this ...
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News & Resources | Customer Success
News & Resources. News & Resources. Upgrade with Lab Integrations. Upgrade with Lab Integrations. December 22nd, 2016. Lab Integrations provides you with automatic lab processing and even checks for errors to reduce bottlenecks in lab orders and results. Stop wasting time tracking down lost data and spend more time focusing on clients. Contact us today to set up Lab Integrations for you! November 30th, 2016. Have You Heard About the Upcoming Change to ICD-10 Diagnoses? September 28th, 2016. Batch Eligibi...
TOP RIGHT | Portal
Ask or enter a search term here. 11 Articles View All. What does Top Right provide? How do I start using Top Right? How do I schedule a demonstration? How do I start sending emails with Top R. How do I setup and read my free customer. 6 Articles View All. Grow your email list - Capture Email Add. Drip Campaign for New Subscribers. 4 Articles View All. PopConnect - add a popup to your store v. Connecting your account to Conversions o. PopConnect - Constant Contact Configurat. 12 Articles View All. What Ti...
The HotLine Magazine Archives
For The Profession of Cloud/SaaS Product Support. Is SaaS Customer Retention Coming of Age? In 2013, the US venture capital community committed approximately 50 million to fund companies developing solutions specifically focused on helping companies to retain their customer relationships. The exact figure may be higher, as there are a number of firms still in stealth mode at this point. This amount does not include co-founder self-funding for smaller start-ups, or investments made by…. An old Country and...
Customer Success Advisors
For the Management of Customer Lifetime Value. Contact The Customer Success Advisors. The Rules of the Technology Game Have Changed. As the international subscription-based technology sector continues its explosive growth, mastering customer relationship retention and optimization is the necessary key to basic corporate survival in the marketplace. New customers. The rules of the technology game have changed. What counts now is how many profitable customer relationships you can. Building an effective Cus...
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