nicstreatfeild.wordpress.com
Nic Streatfeild's Blog | Sharing insight from GovMetric and CouncilMonitor | Page 2
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Nic Streatfeild's Blog. Sharing insight from GovMetric and CouncilMonitor. UK Councils Social Media Reputation Index for October 2011. November 23, 2011. The top 20 UK councils for new online buzz. City of London Corporation: The protest outside St Paul’s. Northampton Borough Council: Nightclub tragedy and resignation of council Leader. Hastings Borough Council: Row over BNP speech in village hall. Buzz and Media Mix News v Blogs v Twitter etc. City of London Corporation: The protest outside St Paul’s.
mavisnet.com
Mavis - About
http://www.mavisnet.com/aboutNI14.aspx
Remember me next time. Sign up for a free 30 day trial. Reasons to sign up to the free trial? Find out about MAVIS Web Analysis. Simple or Detailed data collection. Gender, Age, Ethnicity. We can design the data collection to your requirements. NI14 - Avoidable Contact. National Indicator 14 - Avoidable Contact. The proportion of customer contact that is avoidable. References / Useful Links. IDeA - Guidance to National Indicator 14. IDeA - NI14 Reducing Avoidable Contact report (PDF). We may require some...
nicstreatfeild.wordpress.com
nicstreatfeild | Nic Streatfeild's Blog
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Nic Streatfeild's Blog. Sharing insight from GovMetric and CouncilMonitor. UK Councils Social Media Reputation Index for March 2012. April 24, 2012. The top 20 UK councils for new online buzz. Twitter hits MJ Headlines. Boris Learns a Lesson in Social Media. Buzz and Media Mix News v Blogs v Twitter etc. Now let’s take a look at some of the stories behind the buzz…. Twitter Hits MJ Headlines. Over 54% of the 67 local authorities questioned in a recent poll felt that using social media had improved custom...
nicstreatfeild.wordpress.com
UK Councils – Customer Access Index January 2012 | Nic Streatfeild's Blog
https://nicstreatfeild.wordpress.com/2012/03/28/uk-councils-customer-access-index-january-2012-2
Nic Streatfeild's Blog. Sharing insight from GovMetric and CouncilMonitor. UK Councils Customer Access Index January 2012. UK Councils Customer Access Index January 2012. March 28, 2012. Welcome to the review of GovMetric. Data This time we are looking at January 2012. This index is based on aggregated data from 70 UK councils, gathered monthly through www.govmetric.com. Monthly Spotlight Highest multi-channel satisfaction scores. Monthly Spotlight Highest per channel satisfaction scores. The monthly spo...
nicstreatfeild.wordpress.com
About | Nic Streatfeild's Blog
https://nicstreatfeild.wordpress.com/about
Nic Streatfeild's Blog. Sharing insight from GovMetric and CouncilMonitor. Founder and Director of rol Solutions Ltd – the people behind:. 8211; Community portal for Rutland , UK. 8211; Multi channel customer experience measurement. 8211; Social media monitoring service for local government. Leave a Reply Cancel reply. Enter your comment here. Fill in your details below or click an icon to log in:. Address never made public). You are commenting using your WordPress.com account. ( Log Out.
klantinfocus.nl
rol Solutions - Partners | KlantinFocus
http://www.klantinfocus.nl/partners/rol-solutions
Rol (Rutland On Line) Solutions Ltd is een pionier op het gebied van community portals. Als eerste in de UK en als één van de eerste community portals wereldwijd werd in 1996 Rutnet ontwikkeld. Deze portal is nog steeds aktief en mag zich in een blijvend grote populariteit verheugen. www.rutnet.co.uk. Op basis van de opgedane ervaringen met de community portals werd in het voorjaar van 2006 GovMetric ontwikkeld als antwoord op de toen gepubliceerde 'Customer Service e-Service Delivery Standards'. KvK: 32...
nicstreatfeild.wordpress.com
UK Councils – Customer Access Index October & November 2011 | Nic Streatfeild's Blog
https://nicstreatfeild.wordpress.com/2012/01/23/uk-councils-customer-access-index-october-november-2011
Nic Streatfeild's Blog. Sharing insight from GovMetric and CouncilMonitor. UK Councils Customer Access Index October and November 2011. UK Councils Customer Access Index October and November 2011. January 23, 2012. Welcome to the review of GovMetric. Data We are looking at both October and November 2011, following the Christmas break. This index is based on aggregated data from 70 UK councils, gathered monthly through www.govmetric.com. Monthly Spotlight Highest multi-channel satisfaction scores. Post Of...