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We monitor customer feedback across all channels and alert you to the action that is needed with actionable insights, benchmarking & automated reporting. We help you get high quality feedback data that feeds through to an intuitive reporting suite.

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GovMetric - Landing | govmetric.com Reviews
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We monitor customer feedback across all channels and alert you to the action that is needed with actionable insights, benchmarking & automated reporting. We help you get high quality feedback data that feeds through to an intuitive reporting suite.
<META>
KEYWORDS
1 Customer feedback
2 multi channel customer feedback
3 actionable insight
4 customer satisfaction
5 customer satisfaction benchmarking
6 customer experience measurement
7 customer satisfaction measurement
8 customer satisfaction reporting
9 customer feedback repor
10
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how it works,benchmarking,partners,why us,case studies,about us
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GovMetric - Landing | govmetric.com Reviews

https://govmetric.com

We monitor customer feedback across all channels and alert you to the action that is needed with actionable insights, benchmarking & automated reporting. We help you get high quality feedback data that feeds through to an intuitive reporting suite.

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Welcome

Welcome to the new GovMetric reporting suite. If you are a registered user then please log in using the form to the right of this screen. If you are a subscriber to GovMetric and need help logging in then please contact the helpdesk. If you are interested in subscribing to GovMetric then please visit our website.

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GovMetric

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GovMetric | FilterBasedReporting

I've forgotten my password. If you have any difficulties logging in please contact the HelpDesk on 0330 2233901.

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Welcome

Welcome to the new GovMetric reporting suite. If you are a registered user then please log in using the form to the right of this screen. If you are a subscriber to GovMetric and need help logging in then please contact the helpdesk. If you are interested in subscribing to GovMetric then please visit our website.

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Site status

This page has been put in place to allow status bots to check if the service is available without dumping lots of empty surveys into the system.

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WIL

Onclick="javascript:WebForm DoPostBackWithOptions(new WebForm PostBackOptions(ctl00$ContentPlaceHolder1$LoginView1$siteLogin$LoginButton, , true, siteLogin, , false, false) " id="ctl00 ContentPlaceHolder1 LoginView1 siteLogin LoginButton" /. GovMetric is provided by. ROL Solutions Ltd, ROL House, Long Row, Oakham, Rutland, LE15 6LN - Tel: 01572 756565 - Fax: 01572 756560 - Email: info@rol.co.uk - Email: info@rol.co.uk.

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SOCITM Insight

Socitm Website performance service. This unique service helps public sector organisations understand much more about the profile of their website visitors and their needs. Information is provided about the total number of unique visitors to the site(s), why people are visiting, how they got there, what the experience was like, and whether they are likely to visit again. Your first point of contact is the Socitm Office on 01604 876374 or websurveys@socitm.net.

INTERNAL PAGES

govmetric.com govmetric.com
1

GovMetric: Private Sector

https://www.govmetric.com/customers/private-sector

Consumers expect great things. They use or the products. They buy and capturing customer feedback. At the point of service experience. Is the key to understanding. What really turns them on - and what switches them off. ServMetric is a complete solution for measuring customer satisfaction at the point of experience. A consistent approach to continuous feedback. A powerful mix of structured responses and verbatim. An instantly recognisable and engaging interface. Or email info@govmetric.com. Solutions Ltd...

2

GovMetric: About Us

https://www.govmetric.com/about-us

GovMetric and ServMetric are divisions of rol Solutions Ltd. rol is a leading provider of solutions that engage, enable and empower citizens and the community. We have worked with central and local government for over 15 years on a wide range of local and national projects which all have one thing in common - improving the dialogue between service providers and consumers, to the benefit of both parties. Implement GovMetric to measure the things that matter for your organisation:.

3

GovMetric: Customers

https://www.govmetric.com/customers

GovMetric is by far the single most commonly used feedback service. Amongst local authorities in the UK, with over 70 currently subscribed. To our service. This means that over ten million citizens. Are already familiar with the GovMetric Smileys and our intuitive, engaging interfaces. How can your sector. GovMetric helps councils to deliver "right first time" services, making the most of their lower cost access channels and minimising expensive failure demand. Or email info@govmetric.com.

4

GovMetric: Channel Satisfaction Index

https://www.govmetric.com/products/channel-satisfaction-index

UK Councils - Channel Satisfaction Index. GovMetric elicits the customer satisfaction ratings for over 70 councils in the UK and every month we publish the top ten ranked Councils across the 3 main customer access channels. Below is an example of this report taken from September 2014. GovMetric subscribers can log into our customer support site at myfbr.govmetric.com. If you need to request access. All scores are combined and the result divided by the total number of responses to provide a net satisfacti...

5

Untitled Page

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nicstreatfeild.wordpress.com nicstreatfeild.wordpress.com

Nic Streatfeild's Blog | Sharing insight from GovMetric and CouncilMonitor | Page 2

https://nicstreatfeild.wordpress.com/page/2

Nic Streatfeild's Blog. Sharing insight from GovMetric and CouncilMonitor. UK Councils Social Media Reputation Index for October 2011. November 23, 2011. The top 20 UK councils for new online buzz. City of London Corporation: The protest outside St Paul’s. Northampton Borough Council: Nightclub tragedy and resignation of council Leader. Hastings Borough Council: Row over BNP speech in village hall. Buzz and Media Mix News v Blogs v Twitter etc. City of London Corporation: The protest outside St Paul’s.

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Mavis - About

http://www.mavisnet.com/aboutNI14.aspx

Remember me next time. Sign up for a free 30 day trial. Reasons to sign up to the free trial? Find out about MAVIS Web Analysis. Simple or Detailed data collection. Gender, Age, Ethnicity. We can design the data collection to your requirements. NI14 - Avoidable Contact. National Indicator 14 - Avoidable Contact. The proportion of customer contact that is avoidable. References / Useful Links. IDeA - Guidance to National Indicator 14. IDeA - NI14 Reducing Avoidable Contact report (PDF). We may require some...

nicstreatfeild.wordpress.com nicstreatfeild.wordpress.com

nicstreatfeild | Nic Streatfeild's Blog

https://nicstreatfeild.wordpress.com/author/nicstreatfeild

Nic Streatfeild's Blog. Sharing insight from GovMetric and CouncilMonitor. UK Councils Social Media Reputation Index for March 2012. April 24, 2012. The top 20 UK councils for new online buzz. Twitter hits MJ Headlines. Boris Learns a Lesson in Social Media. Buzz and Media Mix News v Blogs v Twitter etc. Now let’s take a look at some of the stories behind the buzz…. Twitter Hits MJ Headlines. Over 54% of the 67 local authorities questioned in a recent poll felt that using social media had improved custom...

nicstreatfeild.wordpress.com nicstreatfeild.wordpress.com

UK Councils – Customer Access Index January 2012 | Nic Streatfeild's Blog

https://nicstreatfeild.wordpress.com/2012/03/28/uk-councils-customer-access-index-january-2012-2

Nic Streatfeild's Blog. Sharing insight from GovMetric and CouncilMonitor. UK Councils Customer Access Index January 2012. UK Councils Customer Access Index January 2012. March 28, 2012. Welcome to the review of GovMetric. Data This time we are looking at January 2012. This index is based on aggregated data from 70 UK councils, gathered monthly through www.govmetric.com. Monthly Spotlight Highest multi-channel satisfaction scores. Monthly Spotlight Highest per channel satisfaction scores. The monthly spo...

nicstreatfeild.wordpress.com nicstreatfeild.wordpress.com

About | Nic Streatfeild's Blog

https://nicstreatfeild.wordpress.com/about

Nic Streatfeild's Blog. Sharing insight from GovMetric and CouncilMonitor. Founder and Director of rol Solutions Ltd – the people behind:. 8211; Community portal for Rutland , UK. 8211; Multi channel customer experience measurement. 8211; Social media monitoring service for local government. Leave a Reply Cancel reply. Enter your comment here. Fill in your details below or click an icon to log in:. Address never made public). You are commenting using your WordPress.com account. ( Log Out.

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rol Solutions - Partners | KlantinFocus

http://www.klantinfocus.nl/partners/rol-solutions

Rol (Rutland On Line) Solutions Ltd is een pionier op het gebied van community portals. Als eerste in de UK en als één van de eerste community portals wereldwijd werd in 1996 Rutnet ontwikkeld. Deze portal is nog steeds aktief en mag zich in een blijvend grote populariteit verheugen. www.rutnet.co.uk. Op basis van de opgedane ervaringen met de community portals werd in het voorjaar van 2006 GovMetric ontwikkeld als antwoord op de toen gepubliceerde 'Customer Service e-Service Delivery Standards'. KvK: 32...

nicstreatfeild.wordpress.com nicstreatfeild.wordpress.com

UK Councils – Customer Access Index October & November 2011 | Nic Streatfeild's Blog

https://nicstreatfeild.wordpress.com/2012/01/23/uk-councils-customer-access-index-october-november-2011

Nic Streatfeild's Blog. Sharing insight from GovMetric and CouncilMonitor. UK Councils Customer Access Index October and November 2011. UK Councils Customer Access Index October and November 2011. January 23, 2012. Welcome to the review of GovMetric. Data We are looking at both October and November 2011, following the Christmas break. This index is based on aggregated data from 70 UK councils, gathered monthly through www.govmetric.com. Monthly Spotlight Highest multi-channel satisfaction scores. Post Of...

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Gov Me Tender | Not sure I know Gov 2.0, but I like talking Government and Technology

Not sure I know Gov 2.0, but I like talking Government and Technology. 5 Reasons Why the White House Response to the Death Star Petition Was Genius. January 15, 2013. Back in November 2012, someone posted on the White House’s We The People. The Death Star would cost how much? Here are 5 reasons why I thought the response was brilliant:. 1 They Played Along. Kudos to the White House for embracing and adding more Star Wars references. There were mentions of. The power of the Force. 2 It was Informal. The s...

govmeter.com govmeter.com

govmeter.com

This is a free Starter Web Page courtesy of GoDaddy. Know your Govt.Know yourself. Visit us at: http:/ govmeter.com. Find a domain name:. Plus ICANN fee of 18 cents per domain name year.

govmeter.tolonews.com govmeter.tolonews.com

Home Page | From Words to Action

From words to action. From Words to Action aims to track the progress of President Ashraf Ghani’s pre-election commitments and the National Unity Government’s (NUG) post-election commitments as one of the key media and civil society mechanisms to promote government accountability. Information based from data from ministry of affairs and private monitoring institutions! Governance and Rule of Law. Rule of Law and Anti-Corruption. Governance and Rule of Law : Governance. Women and Youth Development. Prosec...

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Home

GovMethods has developed a Fast Track Implementation Methodology to deliver your software faster and at a lower cost. Our professional staff has over 100 years of combined experience implementing packaged based software solutions. Business first - technology second. Improving business processes through the use of technology. GovMethods partners with best in class software providers, offering enterprise wide business solutions. OUR CONSULTANTS HAVE BEEN EVERYWHERE.

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govmetric.biz

The website for govmetric.biz can be found by clicking here. Govmetric.biz is registered through Easily.co.uk - get web site hosting or domain name registration here.

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GovMetric - Landing

Click here to learn all about GovMetric. ROL Solutions Ltd, Oakham Suite, The King Centre, Main Street, Barleythorpe, Rutland, LE15 7WD. T 01572 756565 f. 01572 723489 e. info@rol.co.uk. Registration number 03731519 VAT number 738 1685 06. 2004-2015 ROL Solutions Ltd.

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govmetric.org

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