leadingageohio.org
Leading Age Ohio
http://www.leadingageohio.org/AboutUs/AOPHAAtAGlance/tabid/5774/Default.aspx
Advancing solutions for exceptional care and successful living. LeadingAge Ohio Board Members. Your Rights and Protection. Locate Options in Your Community. How to Choose Services. Resident Art and Writing Program. Employee Recognition and Awards. Home and Community Based Service. Skilled Nursing/Residential Care Facility. ODM 9401: Updates (Backlogged forms, FAQ, webinar). The Ohio Department of Medicaid (ODM) is providing the following guidance to nursing facilities and county department of job and fam...
leadingageohio.org
Leading Age Ohio
http://www.leadingageohio.org/Home/LeadingAge-Ohio-Midwest-Care-Alliance-Merger-Page
Advancing solutions for exceptional care and successful living. LeadingAge Ohio Board Members. Your Rights and Protection. Locate Options in Your Community. How to Choose Services. Resident Art and Writing Program. Employee Recognition and Awards. Home and Community Based Service. Skilled Nursing/Residential Care Facility. ODM 9401: Updates (Backlogged forms, FAQ, webinar). The Ohio Department of Medicaid (ODM) is providing the following guidance to nursing facilities and county department of job and fam...
orionadvisoryllc.blogspot.com
Orion Advisory LLC: May 2014
http://orionadvisoryllc.blogspot.com/2014_05_01_archive.html
Increasing Revenue and Teamwork Through Collaborative Change. Within just three months, two teams, initially unwilling to sit next to each other in a room. Shifted to a collective view of the patient care process and a self-sustaining program of innovation and improvement through collaborative change. Understand more about this team transformation here:. 5 Steps to a Successful Customer Service Initiative. John has outlined 5 steps to a successful customer service initiative: Read the entire article here.
orionadvisoryllc.blogspot.com
Orion Advisory LLC: December 2013
http://orionadvisoryllc.blogspot.com/2013_12_01_archive.html
Innovating For Our Clients in an "Unbridled" Way! Thanks to our friend Amy Foster and her amazing team at the gorgeous snowy Triple R ranch just outside of Pittsburgh for hosting Team Orion while we focused on Innovation and Partnerships for 2014. Subscribe to: Posts (Atom). Roy is Managing Partner of Orion Advisory, LLC and Co-Author of Experiencing Improvement. Roy specializes in working with senior executive teams to create custom solutions that empower leaders to transform their businesses.
orionadvisoryllc.blogspot.com
Orion Advisory LLC: 5 Steps to a Successful Customer Service Initiative
http://orionadvisoryllc.blogspot.com/2014/05/5-steps-to-successful-customer-service.html
5 Steps to a Successful Customer Service Initiative. John DiJulius is the founder and CVO (Chief Visionary Officer) of The DiJulius Group, a consulting firm that works with companies to “Make Price Irrelevant”. Top organizations across the world use his philosophies and systems for creating world class service as part of what he calls a Customer Service Revolution. John has outlined 5 steps to a successful customer service initiative: Read the entire article here. Subscribe to: Post Comments (Atom).
orionadvisoryllc.blogspot.com
Orion Advisory LLC: When Teams Get Stuck
http://orionadvisoryllc.blogspot.com/2014/06/when-teams-get-stuck.html
When Teams Get Stuck. A client team facing a major organizational change is “stuck”. They can’t move forward, they can’t move back…. Locked up in behaviors that slow the very changes they are moving toward. Conversations focused on “my position” crop up in the boardroom and behind closed doors. Heels start to dig in. “Why are we having this conversation again? 8221; asks the client. And toward a mutual learning mindset. I am curious to hear your views. Subscribe to: Post Comments (Atom). Roy is Managing ...
orionadvisoryllc.blogspot.com
Orion Advisory LLC: April 2014
http://orionadvisoryllc.blogspot.com/2014_04_01_archive.html
Success was largely attributed to two factors:. Leadership sought to increase the employees’ level of ownership in day to day performance. Leadership provided a structure and method to make performance improvements. This team, with leadership behind it, used the FasTrac. 8220;You have to let people manage themselves. Management’s job is to stretch them… challenge them.”. Approach, the team identified 13 potential causes for exams not starting on-time and eight solutions. Mary Ann Yauger is Director, Cons...
orionadvisoryllc.blogspot.com
Orion Advisory LLC: January 2014
http://orionadvisoryllc.blogspot.com/2014_01_01_archive.html
More than ever, understanding the dynamics of transformational change is becoming table stakes for the survival of senior leaders. The new state also requires fundamental shifts in mindset, organizing principles, behavior, and culture, as well as organizational changes, all designed to support the new direction. A critical mass of the organization must operate from new mindsets and behaviors for transformation to succeed and be sustained. The emotional reactions and engagement with the change - includes ...
orionadvisoryllc.blogspot.com
Orion Advisory LLC: June 2014
http://orionadvisoryllc.blogspot.com/2014_06_01_archive.html
When Teams Get Stuck. A client team facing a major organizational change is “stuck”. They can’t move forward, they can’t move back…. Locked up in behaviors that slow the very changes they are moving toward. Conversations focused on “my position” crop up in the boardroom and behind closed doors. Heels start to dig in. “Why are we having this conversation again? 8221; asks the client. And toward a mutual learning mindset. I am curious to hear your views. Subscribe to: Posts (Atom). Roy is Managing Partner ...