forumresearch.ca
Overview
http://www.forumresearch.ca/insight-overview.asp
Market and Consumer Research. Retail and Branch Research. The Forum Poll™. Nothing occurs in a vacuum and that is why this aspect of our market research is absolutely necessary for the healthy development of our customer's goals, practices, and future endeavours. The Forum Poll™.
forumresearch.ca
CallCenter Solutions
http://www.forumresearch.ca/solutions-callcenter-solutions.asp
Market and Consumer Research. Retail and Branch Research. The Forum Poll™. Forum has invested in a industry leading Quality monitoring software tool. This software solution allows our supervisors and shift team leaders to perform scheduled and search functions on agent conversations with automated scoring ability. This tool allows Forum Research to practice continuous quality monitoring and improvement during our customers programs. Dialing as well as Predictive. Interactive Voice Response (IVR). Market ...
forumresearch.ca
Forum Fuzion Overview
http://www.forumresearch.ca/solutions-forum-fuzion.asp
Market and Consumer Research. Retail and Branch Research. The Forum Poll™. The Forum Fuzion Platform is a hosted Software as a Service. The Fuzion Platform is a universal analytics engine which is hosted in the Forum Research Operation Center and uses four technology pillars to achieve market leading results. Fuzion is based on industry standard text. The Forum Poll™.
forumresearch.ca
Social Media Monitoring
http://www.forumresearch.ca/solutions-social-media.asp
Market and Consumer Research. Retail and Branch Research. The Forum Poll™. In real-time, track and monitor campaigns, brands, products and sentiment (positive, negative, or neutral), provide additional context by analyzing results over time, and compare with competitors. The Forum Team has coverage all across Canada to help you complete your detailed retail or branch analysis or audit. The Forum Poll™.
forumresearch.ca
Overview
http://www.forumresearch.ca/solutions-overview.asp
Market and Consumer Research. Retail and Branch Research. The Forum Poll™. Forum Research has an extensive array of technology solutions to support our Research and Consultant teams. Our Forum Research Operations Center. Is the heartbeat of our technology backbone supporting our Call Center, our advanced software solutions, analytics engines, and Digital Dashboards. Understand the vast array of advanced CallCenter capabilities of Forum Research. Understand the social community of your customers.
forumresearch.com
CallCenter Solutions
http://www.forumresearch.com/solutions-callcenter-solutions.asp
Market and Consumer Research. Retail and Branch Research. The Forum Poll™. Forum has invested in a industry leading Quality monitoring software tool. This software solution allows our supervisors and shift team leaders to perform scheduled and search functions on agent conversations with automated scoring ability. This tool allows Forum Research to practice continuous quality monitoring and improvement during our customers programs. Dialing as well as Predictive. Interactive Voice Response (IVR). Market ...
forumresearch.com
Clients
http://www.forumresearch.com/our-clients.asp
Market and Consumer Research. Retail and Branch Research. The Forum Poll™. Conference Board of Canada. DMA Planning and Management Services. Institute of Management Consultants. Kellogg, Brown and Root. Malone, Given, Parson. Millier Dickinson Blais Inc. American Quarter Horse Association. Royal Conservatory of Music. Sheridan Institute of Technology. The Michener Institute for Applied Health Sciences. Canada Deposit Insurance Corporation. Central 1 Credit Union. Mutual Fund Dealers Association of Canada.
forumresearch.com
Dashboards & Reporting
http://www.forumresearch.com/forum-fuzion-dashboards-and-reporting.asp
Market and Consumer Research. Retail and Branch Research. The Forum Poll™. Business Intelligence should be displayed and reported in formats that meet the needs of multiple key stakeholder requirements. Key stakeholders can come from different parts of the company with each requiring unique data extracts and specialized views. Dashboards can be customized for a wide variety of key business members as described below:. The Forum Poll™.
forumresearch.com
Enterprise Feedback Management
http://www.forumresearch.com/services-enterprise-feedback-management.asp
Market and Consumer Research. Retail and Branch Research. The Forum Poll™. Forum Research's enterprise feedback management solutions empowers you the enterprise to listen, analyze, and act on feedback from employees, customers, communities, and partners. Forum Research can analyze data from three main sources: unstructured data, structured data, and social media data for a holistic view of the enterprise. Social media data is data pertaining to your company that exists outside your firewall and within th...
forumresearch.com
Step 1
https://www.forumresearch.com/join.asp
Market and Consumer Research. Retail and Branch Research. The Forum Poll™. Join - Step 1. Step 1 - What are you interested in participating in? Thank you for your interest in participating in our studies. Which of these things would you like to sign up for? You can choose as many as you like. Focus group discussions are intense two hour conversations among eight or nine consumers, led by a professional moderator whose job is to determine consumer needs, attitudes and behaviour, help develop new ideas or ...
SOCIAL ENGAGEMENT