support.ftsenvironmental.com
AutoCaller Version 2.8.1 released « FTS Support
http://support.ftsenvironmental.com/autocaller-version-2-8-1-released
Extreme environments. Extreme ruggedness. Extremely simple. AutoCaller Version 2.8.1 released. This update contains the following new features and improvements, see Release Notes for further details. NEW FEATURE) Direct Connect no longer the default communication type. NEW FEATURE) Ability to import and export data in CSV format. NEW FEATURE) Support for Ubicom telemetry interface. IMPROVEMENT) AutoCaller installation no longer requires Windows administrator credentials. On May 8, 2015. End of Life (EoL).
support.ftsenvironmental.com
F6/H2/H1 Axiom Application Software Version 3.2.0.35 released « FTS Support
http://support.ftsenvironmental.com/f6h2h1-axiom-application-software-version-3-2-0-35-released
Extreme environments. Extreme ruggedness. Extremely simple. F6/H2/H1 Axiom Application Software Version 3.2.0.35 released. This update contains three important bug fixes which will prevent data corruption from occurring under certain conditions. See Release Notes for further details. BUG FIX) Potential datalogger crash and corruption of the data store if power is lost during a data read or write. BUG FIX) Potential data corruption from updating configuration while logging frequently. On May 8, 2015.
support.ftsenvironmental.com
EON Antenna « FTS Support
http://support.ftsenvironmental.com/category/eon-antenna
Extreme environments. Extreme ruggedness. Extremely simple. Product Bulletin: EON2 CS2 ANTENNA – Cosmetic Change. On February 4, 2016. The color of the dome and base will be changing from white to grey.See Product Bulletin for further details. Technical Bulletin – EON Antenna Installation. On May 2, 2014. The following customers are requested to logon when visiting this site. Water Survey of Canada in order to be redirected to their specific WSC Software Updates page. End of Life (EoL).
support.ftsenvironmental.com
Customer Service Bulletin « FTS Support
http://support.ftsenvironmental.com/category/customer-service-bulletin
Extreme environments. Extreme ruggedness. Extremely simple. Service Bulletin: AutoCaller/StreamTrac Software Patch for GOES downloads. On August 12, 2016. As a result of the NOAA LRGS server security requirements change implemented on 9 August 2016 we have now been able to test and confirm that an AutoCaller/StreamTrac software patch must be installed before Wednesday, 17 August 2016 when NOAA will start enforcing authentication using a SHA-256 […]. On August 4, 2016. On July 4, 2016. On March 21, 2015.
support.ftsenvironmental.com
AutoCaller « FTS Support
http://support.ftsenvironmental.com/category/autocaller
Extreme environments. Extreme ruggedness. Extremely simple. AutoCaller/AutoCaller Version 5.1.0.4 released. On September 29, 2016. This update contains the following new features: (NEW FEATURE) Save Date Range Call to CSV (IMPROVEMENT) Telemetry Free Space adjustments for communicating with the WRLS-AXIOM-PC (Bluetooth) device (BUG FIX) The Last Hour float range in the Call Status screen is precise Download the v.5.1.0.4 Release NotesNote: A […]. On August 12, 2016. On August 4, 2016. On July 4, 2016.
support.ftsenvironmental.com
F6/H2/H1 Axiom Application Software Version 3.2.1.12 released « FTS Support
http://support.ftsenvironmental.com/f6h2h1-axiom-application-software-version-3-2-1-12-released
Extreme environments. Extreme ruggedness. Extremely simple. F6/H2/H1 Axiom Application Software Version 3.2.1.12 released. This update contains the following improvements and bug fixes. IMPROVEMENT) Add comments to Start and End Visit Reports. IMPROVEMENT) Ability to order Processes. IMPROVEMENT) Ability to only download the data since the last visit. IMPROVEMENT) Ability to specify missing data number on export files. IMPROVEMENT) Ability to maintain CSV data download field orders. On June 2, 2015.
support.ftsenvironmental.com
Uncategorized « FTS Support
http://support.ftsenvironmental.com/category/uncategorized
Extreme environments. Extreme ruggedness. Extremely simple. On February 27, 2014. Welcome to the FTS support portal. If you cannot find the information you require, please call 1.800.548.4264 or email service@ftsenvironmental.com. We recommend that you bookmark this page and check back on a regular basis to keep abreast of the latest product updates. The following customers are requested to logon when visiting this site. Note: Login/logout from the "Home" page. End of Life (EoL). EDDN LRGS Message Access.
support.ftsenvironmental.com
Gill Ultrasonic « FTS Support
http://support.ftsenvironmental.com/category/gill-ultrasonic
Extreme environments. Extreme ruggedness. Extremely simple. Technical Bulletin – Gill Ultrasonic Wind Sensor (Firmware Version 2487). On May 9, 2014. Gill Ultrasonics running Firmware Version 2487 must be configured for high power mode operation. If configured for low power mode operation, the sensor may lock up and stop communicating. If this occurs the Gill Ultrasonic has to be power cycled (i.e. disconnected/reconnected) to begin operating again. Download […]. Note: Login/logout from the "Home" page.
support.ftsenvironmental.com
System Documentation « FTS Support
http://support.ftsenvironmental.com/documentation
Extreme environments. Extreme ruggedness. Extremely simple. Fixed RAWS: Tri-leg Tower Setup in 12 Easy Steps. RAWS Upgrade Training Guide. QD Quick Deploy Setup Guide. QD Quick Deploy Packing Guide. SedEvent User Manual (Event Triggered Automatic Grab Sampling System). 100: Temperature measurements using a generic thermistor connected to an SDI-AM 4-channel analog input module. 101: Wind measurements using a RM Young Wind Monitor with voltage outputs connected to an SDI-AM Four Channel Analog Input Module.
support.ftsenvironmental.com
Documentation « FTS Support
http://support.ftsenvironmental.com/category/documentation
Extreme environments. Extreme ruggedness. Extremely simple. Technical Bulletin – Gill Ultrasonic Wind Sensor (Firmware Version 2487). On May 9, 2014. Gill Ultrasonics running Firmware Version 2487 must be configured for high power mode operation. If configured for low power mode operation, the sensor may lock up and stop communicating. If this occurs the Gill Ultrasonic has to be power cycled (i.e. disconnected/reconnected) to begin operating again. Download […]. On May 2, 2014. End of Life (EoL).