iamcharliegraham.com
Building An Indispensable Product | I am Charlie Graham
http://www.iamcharliegraham.com/2013/06/04/building-an-indispensable-product
I am Charlie Graham. Tidbits on Product Strategy, Online Marketing, Entrepreneurship, and Managing People. Building An Indispensable Product. At Shop It To Me. We believe a key way companies disrupt a market and have long term loyalty is by building not just a great product or a insanely fun product, but an. So, what exactly is an indispensable product? I believe you can divide it into three different components:. 1) An indispensable product solves an important or meaningful problem. Get to be at the top...
iamcharliegraham.com
About | I am Charlie Graham
http://www.iamcharliegraham.com/who-is-charlie-graham
I am Charlie Graham. Tidbits on Product Strategy, Online Marketing, Entrepreneurship, and Managing People. Charlie Graham is an entrepreneur, advisor and investor who has spent the past 15 years launching and building successful venture-backed startups. Charlie specialize in identifying market needs, building and launching successful products, rapid iteration, growth by word of mouth, fundraising and creating successful product strategies. Subscribe to this blog. Shop It To Me. A VC (Fred Wilson). Blog I...
iamcharliegraham.com
Smart Tips for better customer feedback | I am Charlie Graham
http://www.iamcharliegraham.com/2012/09/18/smart-tips-for-better-customer-feedback
I am Charlie Graham. Tidbits on Product Strategy, Online Marketing, Entrepreneurship, and Managing People. Smart Tips for better customer feedback. My latest post, 6 Smart Tips for Better Customer feedback. Is now on the Inc.com website! Three of the tips are:. 1 Keep customer support in-house and staffed by smart people. 2 Initiate customer conversations yourself. To read more about them, check out the article. Shop It To Me. Next Post →. Subscribe to this blog. Shop It To Me. A VC (Fred Wilson).
iamcharliegraham.com
How to build a culture of experimentation | I am Charlie Graham
http://www.iamcharliegraham.com/2012/08/04/how-to-build-a-culture-of-experimentation
I am Charlie Graham. Tidbits on Product Strategy, Online Marketing, Entrepreneurship, and Managing People. How to build a culture of experimentation. As you have probably noticed from my blog — at Shop It To Me, we are big fans of experimentation. I believe to succeed you can’t just treat experimentation with lip-service. It needs to be ingrained in your culture. For those of you who want to start experimenting in your company, I just posted an article on How To Build a Company Culture of Experimentation.
iamcharliegraham.com
Creating vs. Disrupting | I am Charlie Graham
http://www.iamcharliegraham.com/2015/04/28/creating-vs-disrupting
I am Charlie Graham. Tidbits on Product Strategy, Online Marketing, Entrepreneurship, and Managing People. Creating vs. Disrupting. Disrupting a market to improve it is definitely a difficult and noble cause. But Silicon Valley’s obsession with focusing on disruption is leading people in the wrong direction. You don’t build the biggest companies purely by focusing on disrupting an existing market. You have to come at it from a different angle. Most of the most successful Internet companies today did not ...
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eCommerce | I am Charlie Graham
http://www.iamcharliegraham.com/category/ecommerce
I am Charlie Graham. Tidbits on Product Strategy, Online Marketing, Entrepreneurship, and Managing People. Loyalty for Shopping Sites. At Shop It To Me. We interview people all of the time about their shopping habits, and with the exception of maybe Amazon, there currently really is no one major player among pure shopping search sites. And if you want to help us make this a reality, join us. Personalization does not have to be Creepy. On Sunday, The New York Times ran an article. Arguing that retailers’ ...
iamcharliegraham.com
Personalization | I am Charlie Graham
http://www.iamcharliegraham.com/category/personalization
I am Charlie Graham. Tidbits on Product Strategy, Online Marketing, Entrepreneurship, and Managing People. Loyalty for Shopping Sites. At Shop It To Me. We interview people all of the time about their shopping habits, and with the exception of maybe Amazon, there currently really is no one major player among pure shopping search sites. And if you want to help us make this a reality, join us. Personalization does not have to be Creepy. On Sunday, The New York Times ran an article. Arguing that retailers’ ...
iamcharliegraham.com
Misc | I am Charlie Graham
http://www.iamcharliegraham.com/category/misc
I am Charlie Graham. Tidbits on Product Strategy, Online Marketing, Entrepreneurship, and Managing People. Observations and 5 Predictions for the Apple Watch. I’ve now owned an Apple Watch for around 4 months. I bought it because a) I wanted to live in the future (and I think we will all be wearing some type of wearable in the future) and b) because I am testing out a few new ideas on it. I read many articles, talked to about a dozen people who own one and heard the full spectrum of opinions. Haptic feed...
iamcharliegraham.com
Do You Believe in Magic? | I am Charlie Graham
http://www.iamcharliegraham.com/2015/03/27/do-you-believe-in-magic
I am Charlie Graham. Tidbits on Product Strategy, Online Marketing, Entrepreneurship, and Managing People. Do You Believe in Magic? Want to build a truly great customer experience? Stop talking about features – or even benefits – and start talking about creating an overall “magical experience. Uber: Need a ride somewhere? You used to have to wait for a cab and hassle with cash payments. Now just push a button. A personal driver *magically* appears and takes you wherever you want to go. When y...Don’t dea...
iamcharliegraham.com
Product Management | I am Charlie Graham
http://www.iamcharliegraham.com/category/product-management
I am Charlie Graham. Tidbits on Product Strategy, Online Marketing, Entrepreneurship, and Managing People. Creating vs. Disrupting. Disrupting a market to improve it is definitely a difficult and noble cause. But Silicon Valley’s obsession with focusing on disruption is leading people in the wrong direction. You don’t build the biggest companies purely by focusing on disrupting an existing market. You have to come at it from a different angle. Most of the most successful Internet companies today did not ...
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