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Volume Photography

Monday, August 29, 2011. Don't you hate it when you call someone for help and they seem overwhelmed? Me too. There is nothing worse than being on a call looking for help and the person on the other end seems stressed. It happens. I get it. Especially this time of the year when everyone wants something yesterday, and it all seems life and death. It is our job as service providers though to take it all in stride. Do what we can do and do it calmly and professionally. How busy its been? Have a GREAT FALL.

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Volume Photography | timothymccain.blogspot.com Reviews
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Monday, August 29, 2011. Don't you hate it when you call someone for help and they seem overwhelmed? Me too. There is nothing worse than being on a call looking for help and the person on the other end seems stressed. It happens. I get it. Especially this time of the year when everyone wants something yesterday, and it all seems life and death. It is our job as service providers though to take it all in stride. Do what we can do and do it calmly and professionally. How busy its been? Have a GREAT FALL.
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Volume Photography | timothymccain.blogspot.com Reviews

https://timothymccain.blogspot.com

Monday, August 29, 2011. Don't you hate it when you call someone for help and they seem overwhelmed? Me too. There is nothing worse than being on a call looking for help and the person on the other end seems stressed. It happens. I get it. Especially this time of the year when everyone wants something yesterday, and it all seems life and death. It is our job as service providers though to take it all in stride. Do what we can do and do it calmly and professionally. How busy its been? Have a GREAT FALL.

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timothymccain.blogspot.com timothymccain.blogspot.com
1

Volume Photography: July 2011

http://timothymccain.blogspot.com/2011_07_01_archive.html

Tuesday, July 26, 2011. I have said many times before that you can always fire a vendor, but never fire a friend. I also preach and preach about customer service here at Photolynx. I was recently reminded by some hard numbers shared by my good friend Rick Casey over at Marco Photo Service, Inc. He did a presentation that shocked me! A typical business only hears 4% of complaints from dissatisfied customers. 96% just quietly walk away. 91% wont come back. Is your pulse racing? So what is the answer? Http:...

2

Volume Photography: Staying Current

http://timothymccain.blogspot.com/2011/07/staying-current.html

Friday, July 1, 2011. I have spent the past week going over everything I can about the next thing in Volume photography. In doing so I also went back to where we came from. Anyone remember SPS™? SPS™ was our Dos based flagship program. How about Prosystem™? What if we stopped after our first program? We wouldn’t be here, period. Go to Trade shows. Search the web and participate. Follow people on twitter, join forums and groups, and subscribe to Blogs. The info people give out for FREE is Amazing and ...

3

Volume Photography: Fixing whats wrong with your job

http://timothymccain.blogspot.com/2011/08/fixing-whats-wrong-with-your-job.html

Wednesday, August 3, 2011. Fixing whats wrong with your job. I recently read an article that I absolutely needed to share. I will post the link. It hit near and dear to me as I do "Love my job" and am often confused when other people are not. I cant imagine going through life day to day. Simply clocking in. Ugh I would hate it. This is a great article on the subject and I think it is worth checking out: (Written on 1/21/2010 by Sherri Kruger.). Senior VP Photolynx Inc. Follow me on Twitter: @TimothyMcCain.

4

Volume Photography: June 2011

http://timothymccain.blogspot.com/2011_06_01_archive.html

Tuesday, June 28, 2011. It’s that time of year again. All of us in the School Picture industry rush around “prepping for season”. We make sure that all of our computers work, cameras are running well, and we are properly staffed. I am always amazed as to what people think is preparing, while they ignore other things. A common thing people ignore is the client. We get wrapped up in the “prep” but forget to prep our client. This is a relationship business! When doing all your prep work make certain you mai...

5

Volume Photography: Client relationships

http://timothymccain.blogspot.com/2011/07/client-relationships.html

Tuesday, July 26, 2011. I have said many times before that you can always fire a vendor, but never fire a friend. I also preach and preach about customer service here at Photolynx. I was recently reminded by some hard numbers shared by my good friend Rick Casey over at Marco Photo Service, Inc. He did a presentation that shocked me! A typical business only hears 4% of complaints from dissatisfied customers. 96% just quietly walk away. 91% wont come back. Is your pulse racing? So what is the answer? Http:...

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Monday, August 29, 2011. Don't you hate it when you call someone for help and they seem overwhelmed? Me too. There is nothing worse than being on a call looking for help and the person on the other end seems stressed. It happens. I get it. Especially this time of the year when everyone wants something yesterday, and it all seems life and death. It is our job as service providers though to take it all in stride. Do what we can do and do it calmly and professionally. How busy its been? Have a GREAT FALL.

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