joomlanewengland.net
Joomla! User Group New England - Blog
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World Usability Day - November 11, 2010. Written by Heidi Stanclift. World Usability Day -. On Thursday November 11, 2010 we're gathering some of the sharpest thinkers in Internet Marketing at one event to share their Social Media vision and strategies and discuss ways to help businesses feel 'in command' of their marketing while keeping pace with today's agile internet marketing environment. It's World Usability Day New England. User group in the crowd.hope to see you there too! Jen Kramer, ISM '01 and ...
brainlogic.blogspot.com
Brain Logic, LLC: Seven Ways to Build On line Customer Trust
http://brainlogic.blogspot.com/2010/12/seven-ways-to-accelerate-building-on.html
Brain Logic, LLC. Designing for optimal customer experiences in products, technology and processes. Wednesday, December 8, 2010. Seven Ways to Build On line Customer Trust. Although the landing page of the third Birkenstock on line shop wasn’t particularly tidy, there were elements about the shopping experience that quickly helped me to feel I could trust this web store. Highlighted are a few key elements that accelerated my willingness to trust this on line resource. 1) Make your visitors feel welcomed.
brainlogic.blogspot.com
Brain Logic, LLC: September 2010
http://brainlogic.blogspot.com/2010_09_01_archive.html
Brain Logic, LLC. Designing for optimal customer experiences in products, technology and processes. Thursday, September 16, 2010. Spam, Spam, Spam I am… Not. With the volume of emails I receive in my Inbox,. Easy access to the Spam. Button is a feature I appreciate. I can quickly remove over-achieving. Spam emails that have snuck past the layers of spam filters and still managed to land in my email Inbox. Folder, with the click of a button . The design is efficient and intuitive. Emails into my Inbox.
brainlogic.blogspot.com
Brain Logic, LLC: February 2010
http://brainlogic.blogspot.com/2010_02_01_archive.html
Brain Logic, LLC. Designing for optimal customer experiences in products, technology and processes. Wednesday, February 24, 2010. An ATM without letters. My PIN is composed of a number and a series of letters and another number. I entered the first number of my PIN on the key pad and then quickly realized that unlike like most ATM key pads, each key on the hand held device displayed only. Which I have never associated with numbers. I attempted to select the appropriate number. I realized my number. Of th...
brainlogic.blogspot.com
Brain Logic, LLC: Is this Relationship Over?
http://brainlogic.blogspot.com/2011/03/is-this-relationship-over.html
Brain Logic, LLC. Designing for optimal customer experiences in products, technology and processes. Wednesday, March 2, 2011. Is this Relationship Over? Often companies realize a software application or web site they’ve developed. Is not what their customers would have designed. Customer can quickly become a. An example of this common scenario happened to me the other night as I attempted to book a flight. Both the online and over the phone ticket processing systems failed and as a result the ranking...
brainlogic.blogspot.com
Brain Logic, LLC: July 2007
http://brainlogic.blogspot.com/2007_07_01_archive.html
Brain Logic, LLC. Designing for optimal customer experiences in products, technology and processes. Wednesday, July 4, 2007. Street Signs and Button Names. Okay, so how long has it been since I was first introduced to the Internet? As I've continued to study Human Computer Interaction (HCI), my focus has moved from the infrastructure of the Internet and the external connections among web resources to wanting clearer understanding how the client is interacting. And I don't want it to take any longer then ...
brainlogic.blogspot.com
Brain Logic, LLC: December 2010
http://brainlogic.blogspot.com/2010_12_01_archive.html
Brain Logic, LLC. Designing for optimal customer experiences in products, technology and processes. Wednesday, December 8, 2010. Seven Ways to Build On line Customer Trust. Although the landing page of the third Birkenstock on line shop wasn’t particularly tidy, there were elements about the shopping experience that quickly helped me to feel I could trust this web store. Highlighted are a few key elements that accelerated my willingness to trust this on line resource. 1) Make your visitors feel welcomed.
brainlogic.blogspot.com
Brain Logic, LLC: January 2010
http://brainlogic.blogspot.com/2010_01_01_archive.html
Brain Logic, LLC. Designing for optimal customer experiences in products, technology and processes. Sunday, January 31, 2010. I have to intro today by saying that although there are design flaws in the current Facebook design, the concept of Facebook still is brilliant. Kudos to the team who developed the tool and executed on it to reconnect millions of friends and families around the globe. Quite an amazing accomplishment to say the least! In yesterday's blog I referred to the Facebook. When there are n...
brainlogic.blogspot.com
Brain Logic, LLC: March 2011
http://brainlogic.blogspot.com/2011_03_01_archive.html
Brain Logic, LLC. Designing for optimal customer experiences in products, technology and processes. Wednesday, March 2, 2011. Is this Relationship Over? Often companies realize a software application or web site they’ve developed. Is not what their customers would have designed. Customer can quickly become a. An example of this common scenario happened to me the other night as I attempted to book a flight. Both the online and over the phone ticket processing systems failed and as a result the ranking...
brainlogic.blogspot.com
Brain Logic, LLC: October 2010
http://brainlogic.blogspot.com/2010_10_01_archive.html
Brain Logic, LLC. Designing for optimal customer experiences in products, technology and processes. Wednesday, October 20, 2010. A Funny Thing Happened During the Forum. Jim Collins on What Not to Do. The importance of pausing and reflecting in order to make progress. I applied the principle from the ‘Not-to-Do List’ strategy to allow for the ‘think time’ needed to complete this article. AG Lafley on Being Customer Centered and Bold. And to ‘ask for forgiveness. 8217; There’s not. Design with your custom...
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